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FAQs

We accept a variety of payment methods, including Visa, MasterCard, PayPal, Apple Pay, Google Pay, Afterpay for a secure and seamless checkout experience.

Yes! You can easily adjust quantities, change sizes, or remove items directly within your cart before proceeding to checkout.

In-Stock Items: Orders are typically dispatched within 2-3 business days.

Backordered Items: Backordered items are typically dispatched within 6-8 weeks, as they are sourced from our overseas manufacturers. 

Same-Day Dispatch: Orders placed before 12 pm may be eligible for same-day dispatch with next-day delivery.

Yes! We offer free shipping on orders over $150. Simply add items to your cart to qualify and enjoy complimentary shipping.

t La Casa by Importante, we want you to be completely satisfied with your purchase. We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return. Please note that we provide store credit for eligible returns, as we do not offer refunds unless the product is faulty. For full details, view our return policy.